Resolink Technology Platforms
Enterprise platforms built for CX automation, AI-powered interactions, and intelligent digital operations.
Asterisk-Based CC Platform
ResoCX
An Asterisk-based cloud contact center platform with Voice Bot, Dynamic IVR and intelligent routing capabilities for scalable customer support and automated call handling.
CCaaS Reporting & Analytics
ResoView
Advanced analytics, Workforce Management and custom reporting for Contact Center Solutions — interactive dashboards, scheduled reports, Workforce Management, wallboards, and KPI monitoring to optimize your contact center performance.
AI Chat Bot & Voicebot Platform
ResoBot
Gen-AI powered conversational bot platform for chat and voice — using LLM technology to deliver natural, context-aware automated interactions across all channels.
Customer Relationship Management
ResoCRM
A flexible, general-purpose CRM with core customer management features, customizable workflows, and seamless integrations to streamline sales, support, and engagement.
Learning Management System
ResoLMS
AI Powered LMS designed for enterprise training — offering course management, AI Powered auto assessments, learner tracking, and integrations with enterprise systems.
Enterprise DMS
ResoDMS
Enterprise document management with secure storage, version control, indexing, and workflow automation integrated with enterprise applications.
IT Service Management Platform
ResoITSM
A full-featured ITSM platform supporting incident, request, problem, and asset management — integrated with the Resolink Contact Center Solution.
Gen-AI & RPA Orchestration
AI Automation Platform
An AI-driven platform orchestrating workflows across CRM, Contact Center, ITSM, and enterprise systems using Gen-AI, NLP, and RPA technologies.
End-to-End Software Dev
Custom Software Development
Full-cycle custom software development for web and mobile — from architecture design and enterprise integration to deployment and ongoing support.